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City of York Council


By SPP Reporter


City of York Council Offices
City of York Council Offices

City of York Council is the local authority of the City of York, England. It is a unitary authority, having the powers of a non-metropolitan county and district council combined. It provides a full range of local government services including Council Tax billing, libraries, social services, processing planning applications, waste collection and disposal, and it is a local education authority.

At City of York Council we are committed to providing excellent customer service which our customers can access 24 hours a day.

We value every contact we have with our customers – whether it is giving advice on council tax matters, answering planning questions, processing benefit claims/changes, supporting environmental issues such as keeping the streets clean, discussing your waste collection service, to simply transferring you to the right person who can answer your enquiry.

When contacting City of York Council, it is likely that you will speak to one of our team of customer service representatives. This team delivers services on behalf of different departments within the council ensuring you receive the same quality of service however you choose to get in touch, whether it’s by

, 24hr online servicing facility, our ycc@york.gov.ukemail

Monday to Friday, 8.30am to 5.30pm) or 551550 ( (01904)telephone

Station Rise, York, YO1 6GA.West Offices, at Customer Centrevisiting our



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