Arrangements for Service Housing at Innsworth Station

By SPP Reporter

Amey is the new contractor for support to Service housing in the UK, on behalf of DIO, and is responsible for housing allocations and occupancy issues for Service Family Accommodation (SFA).

However, the support for Service housing is slightly different at Innsworth Station, as there are SFAs and Bulk Lease Hirings (BLH).

Amey is responsible for the allocation of houses in all housing areas for Innsworth Station – Ashchurch, Brockworth, Churchdown, Hucclecote, Innsworth, Kingsway, Quedgeley, and Tewkesbury.

Move-ins & move-outs are provided by DIO Housing, and maintenance services by Amey or Touchstone dependant on the housing area.

Ashchurch, Churchdown, Innsworth and Quedgeley Areas

Amey is responsible for the move-in/move-out and maintenance issues of the SFAs at

Ashchurch, Churchdown, Innsworth and Quedgeley.

Helpdesk – Maintenance

0800 707 6000 – Option 1 24 hours, 7 days a week

Helpdesk – Occupancy & Allocation

0800 707 6000 – Option 3 Monday-Friday 0830-1500 hrs

Website -

Hucclecote, Kingsway and Tewkesbury Areas

DIO Housing based at Innsworth is responsible for move-in/move-out of houses (BLH) at Hucclecote, Kingsway and Tewkesbury.

Touchstone is responsible for maintenance issues for these houses.

Touchstone –0800 988 2433 24 hrs

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