Local Welfare Information

By SPP Reporter

Local Welfare Information

The Army Welfare Service organisation is responsible for the secondary welfare support for all families and single personnel at Chicksands.

Our aim is to provide the Servicemen and all families with a comprehensive welfare service, which is confidential, responsive to the needs of families, chain of command and single soldiers. This is to enable us to maximise the operational efficiency of our Servicemen and Servicewomen.

To enable us to look after your needs we have the following teams:

Welfare Support Officer

Senior Army Welfare Worker

Army Welfare Worker

Office Manager


Community Support Development Worker

The AWS Intake and Assessment Team (IAT) are based in York and can be contacted on 01904 882053. The IAT will refer to the local AWS team based in Cottesmore where applicable.

Should you have any problems or worries please do not hesitate to contact us.

You should all be in possession of a Customer’s Charter which outlines your rights and what you can expect from the Service.

We have been established for your benefit so please if you have any worries or problems on any subject, pleasetelephone for advice or a visit.

We are here for you!

Each Commanding Officer is responsible for the welfare of the officers and Service persons of their unit. They are also responsible for the welfare of their families. We are fortunate in having a number of individuals and organisations concerning themselves with the welfare of Service families. The following notes are intended as a brief introduction.

The Army Welfare Worker (AWW)

The AWW assists the Welfare Support Officer AWS and is available to help families in a wide range of welfare matters. He is in regular contact with Unit Welfare Officer and with civilian authorities such as the Department of Social Security and the Bedfordshire Social Services Department.

SSAFA, the Armed Forces charity

SSAFA exists to help according to need all men and women serving, or who have served at any time, in the Armed Forces family, veterans, reserves and their families or dependants.

The Branch network and in-service committees on military bases operate world-wide, with its volunteers providing practical, emotional and financial support who experience with problems and difficulties, however personal and varied.

Bedfordshire Branch Ansafone Tel: 0800 500 3063

RELATE – Marriage Guidance

Relate – formerly known as the Marriage Guidance Council – offers a confidential service to those having difficulties in their marriage or other personal relationships. A counselling appointment in Bedford may be arranged by contacting the appropriate office. Tel: 01234 356350

Bedfordshire Action Point

Bedfordshire Action Points give you easy access to Bedfordshire County Council services (for example, those provided by Social Services, Education, Engineers, Leisure Services and Trading Standards Department). From Buses to bypasses, grants to grass cutting, roads to rights of way, speed limits to special education – these are just some of the services we can help with.

South East Beds Action Point, 27A Shefford Road, Clifton, Beds, SG17 5RG

Tel: 01462 814228

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