Joint Service Housing Advice Office (JSHAO)

By SPP Reporter

Your Civilian Housing Awareness Starts Here"

”What is the JSHAO?

The JSHAO is the MOD’s Tri-Service focal point set up to provide specific housing information to encourage Service personnel and their families to consider their civilian housing options at any point in their career. This through-career information will mean that, regardless of the point at which personnel decide to make the transition from Service to civilian accommodation, individuals will have the background knowledge that will allow them to make informed decisions and choice as well as having the JSHAO on hand to offer further information if required.

Housing Briefings

JSHAO deliver over 50 Civilian Housing Briefings at various military locations in the UK and utilise Education Centres in Germany, and Cyprus each year. These ½ day briefs are designed to give you the information to help you make informed choices on your civilian housing. The briefings cover –Understanding your Housing Need; House Purchase; Private Rental; Affordable Home Ownership Schemes; Social Housing and Independent Financial Advice (via members of SIIAP).

Housing Options Briefs – are delivered by the JSHAO across the UK and overseas, which are design for Service personnel and their dependants looking to settle in the UK. Details of the annual programme, including dates and locations, can be found here. The briefs include property purchase, private rental, financial advice from SIIAP on mortgages and social housing.

The MoD Referral Scheme

This scheme is managed by the JSHAO. The aim is to help Service leavers and their families who may be eligible, in to Social Housing upon discharge. Some Housing Associations and other charitable organisations ask JSHAO to nominate personnel as tenants for vacant properties. Being on the MOD Referral Scheme provides an additional route to potentially securing housing. For more information and an application form,please contact the JSHAO by email: or Tel: 01252 787635 (Civ), 94222 7635 (Mil).

Housing Matters Magazine

JSHAO now produces quarterly editions (from 2016) of the Housing Matters magazine each year whichhas a worldwide distribution of 10,000 copies per issue. The magazine contains information and articles designed to help you when you are considering your civilian housing options. Copies should be easily available from within your Unit. The magazine is also held as e-copies on dating back to January 2010.

Single Person Accommodation Centre for the Ex-Services (SPACES)

SPACES is managed by Riverside English Churches Housing Group and works with JSHAO. It is designed to help single ex-regulars find appropriate accommodation when they leave the Services. Through this service the project reduces the likelihood of ex-service personnel becoming homeless or sleeping rough after discharge.

Contact details: email or Tel: 01748 833797 or 830191.

JSHAO Contact Details:

Zone 2, Floor 2, Montgomery House, Queens Avenue, ALDERSHOT, Hampshire GU11 2JN

Tel: 01252 787574 (Civ) or 94222 7574 (Mil) with a 24hr answerphone




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