Forcesline is a free and confidential telephone helpline and email service that provides support for serving and ex-service men and women and reserves from the Armed Forces and for their families. As an independent charity, SSAFA is not part of the military chain of command.
Our team are here to listen and not to judge. We can give you factual information and ‘signpost’ ways forward to assist you.
We can also speak with you in confidence if you, or someone you know, are absent without leave (AWOL).
Forcesline can be accessed from anywhere in the world.
Forcesline Freephone numbers:
UK 0800 731 4880
Germany 0800 1827 395
Cyprus 800 91065
Falkland Islands #6111
Rest of the world +44 (0)207 463 9292
To call from Operational Theatres: use Paradigm’s phone system and dial the appropriate access number then enter *201 at the PIN prompt.
Lines are open 9.00 to 17.30 weekdays.
Our email service
Our email service operates in the same way as Forcesline. We aim to send a full reply to your enquiry in 24 hours.
SSAFA and confidentiality
Forcesline is a confidential listening and signposting service that is independent of the military chain of command. In the majority of cases, anything that you tell us will be kept private and between you and our staff.