How we help
At SSAFA we understand that life in the Forces is unique, so occasionally you or your family might need a helping hand. So we’re here to provide practical and emotional support to anyone who is currently serving in the Army, RAF and Royal Navy and their families when they most need it.
What we can do for you
We have a network of trained volunteers on Army, RAFand Naval bases in the UK and around the world who can give you local support.
Everyone faces different challenges so we’ve developed specialist services to meet the needs of today’s serving community.
Find out what we can do for you.
Call Forcesline on: 0880 731 4880
Who we help
Support in the service communit y
Our SSAFA volunteers are on bases and stations around the world ready to give an extra helping hand to military families when they most need it.
Helping individuals transition out of the Services, no matter what the circumstances. We help Wounded, Injured and Sick personnel in the Armed Forces family as they adjust to life on civvy street.
We are also operating a transitional mentoring trial on behalf of the Ministry of Defence to help servicemen and women, as well as their families as they exit out of the Services.
Adoption for military families
SSAFA is a registered adoption agency dedicated to helping military families through the adoption process.
Housing for women and children
Our Stepping Stones Homes are places to stay for women and their children with a service connection.
Additional needs and disability support
We provide specialised support for military families whose children have additional and special needs. This includes our Forces Additional Needs and Disability Forum (FANDAF) that runs short breaks for the children, their families and carers.
We support many local groups with donations towards projects that benefit our service community.
Everyday practical support
We can give you practical support such as transport to an appointment or help keeping your garden in shape.
Someone to talk to
Our befrienders are there when you need some company when your loved one is deployed away from home. They are there to give advice to those who are new to service life.
Help with tough situations
We can help you through incredibly difficult times, such as bereavement. We can give you support if your family is experiencing marital problems or in the process of separating.
Supporting you back onto civvy street
And we’re there for you if you’re thinking about leaving the Armed Forces and you’re feeling unsure about resettling into civilian life.
SSAFA Ex-Service – Aldershot and Farnborough Branch
The Connaught Centre, 1-3 Alanbrooke Road, Aldershot, Hampshire, GU11 2NXTel: 01252 347 656
This local branch of SSAFA Ex-Service is open on Tuesday and Friday mornings from 1030-1230 hrs. Messages can be left on the answerphone outside of these hours. Help, advice and assistance is available through this branch for all Servicemen, ex-Servicemen and their families.
SSAFA In-Service in Aldershot
SSAFA offers a befriending service via practical, emotional and confidential support to serving personnel and their families, helping them to help themselves through periods of difficulty.
If you would like to know more about what SSAFA do, or how you can help in your community by volunteering, please contact the SSAFA Volunteer Co-ordinator on Tel: 07925 530071.
There is a local SSAFA Committee which organises events and raises funds for SSAFA to be spent locally. So if you like to meet people, have some time to give or want to find out more about helping others, please contact the SSAFA Committee on: Tel:
347 656 Alternatively you can email them at email@example.com
SSAFA Stepping Stone Homes
Offering temporary supported accommodation to women with a Service connection (with or without children), SSAFA’s Stepping Stone Homes provide a tranquil and secure environment if you are in need of emergency accommodation.
Our Stepping Stone Homes regularly house:
• Separated or estranged wives
• Servicewomen and former servicewomen
• UK and non-UK female citizens.
About the Homes
We have two Stepping Stone homes, one in North West London and the other in Tyne and Wear. Tyne and Wear can accommodate 7 families in a large house with its own extensive gardens. Gildea House in North West London can accommodate up to 20 families and is purpose-built with en-suite flatlets.
The homes are fully equipped, meaning all families need to bring are their own essentials, such as clothes and teddybears. Storage facilities are not available within the Homes, but assistance is available to access storage options.
The homes are run by fully trained staff, on hand to offer support and assistance. Residents are given help accessing national benefits and applying for housing options. During their stay, children are supported educationally, and will been rolled in local schools to offer seamless support and progression. The Stepping Stone Homes provides the time and space in which a separated family can reflect before moving on or reconciling a difficult marital situation.
Women and families can stay at the Stepping Stone Homes for as long as it takes to help them get back on their feet and settled with suitable onward accommodation.
Our aim is to offer support in what can be a stressful and emotional time and assist with either finding a permanent home or reconciling a relationship breakdown, giving them the chance to make a fresh start. But, remember, SSAFA will always bethere to support and encourage, for as long as anyone needs us.
To find out more about our Stepping Stone Homes’ service, individuals or families should contact their Unit Welfare Officer, a SSAFA Social Worker or a Welfare Worker. Alternatively contact SSAFA Central Office:
4 St Dunstan’s Hill, London, EC3R 8ADTel: 0800 731 4880 Website: www.ssafa.org.uk Email: firstname.lastname@example.org
Royal British Legion
The Royal British Legion is the UK’s leading Service charity providing financial, social and emotional support to millions who have served and are currently serving in the Armed Forces, and their dependants.
What can we do? We can offer financial aid in an urgent crisis, or help homeless ex-Service people get back on their feet and we have an arrangement with the Citizen’s Advice Bureau to assist those who are unable to manage their debt. We advise people on compensation claims and War Pensions, and offer careers advice for those looking to make a fresh start after leaving the Forces. We can provide short and long term care in our homes, and offer short breaks and pilgrimages to war cemeteries worldwide. We assist estranged families with relocation from service quarters and have a facility which provides free week long holidays at five locations to children of serving and ex-service personnel, which includes all activities,meals, a day at a theme park and spending money. And earlier this year, the Legion made its 10,000th payment to serving personnel.
In addition to this direct support,the RBL has another critical role, that of lobbying the Governmenton behalf of the Services to ensure that service people geta fair deal. Some of the key features of our current campaign are shown below:
• To improve and keep the Armed Forces Compensation Scheme under continual review.
• Stop breaches of harmony guidelines (deployment rates) in order to reduce family separation and breakdown.
• Provide bereaved Armed Forces families with independent legal advice during inquests.
• Introduce an Independent Advisory Committee on Military Deaths.
• Make NHS priority treatment work for veterans with injuries caused by Service in the Armed Forces.
• Tackle poverty among older veterans and widows.
For more information about the Royal British Legion visit
ABF The Soldiers’ Charity
ABF The Soldiers’ Charity, previously known as the Army Benevolent Fund, is committed to the support and welfare of soldiers, former soldiers and their families. The Charity works in partnership with all Regimental and Corps Benevolent Funds and in co-operation with other Service charities in identifying, investigating and, primarily, giving support to eligible individuals in real need.
ABF The Soldiers’ Charity is your charity, bringing help and assistance to those cases where State assistance is inapplicable, inadequate or unable to meet the need at the time that it is most required. Today the Fund supports veterans of many campaigns, including Malaya, Korea, Aden, Northern Ireland, the Falklands, the Gulf, the Balkans, Iraq and Afghanistan, as well as those from the second World War. In a spirit of “a hand up rather than a hand out” the Charity promotes and encourages self-reliance, self confidence and a better quality of life.
As your charity, ABF The Soldiers’ Charity exists purely to provide help with any problems that could face you now or in the future. Last year the Charity disbursed a total of over £7 million. The Regimental and Corps charitable funds – supported by the ABF gave a total of around £10 million to help the disabled, the aged, the bereaved, the unemployed and the homeless. The Charity is looking for both volunteers and coordinators in this area so if you would like to help please contact your local fundraising representative.
For more information on the support that is provided visit